Public Computer Assistance
Book a Librarian
We’re Here to Help!
Kent Free Library’s professional librarians are available to work with you one-on-one to assist with research questions or offer personal technology training.
What We Can Help You With:*
- Setting up an email account
- Research beyond simple Google searches
- Using databases and online research tools, including finding articles and genealogy
- Using your mobile device to access our digital library services including Freegal, Zinio, Axis360, or the Ohio Digital Library
- Using the library’s website or catalog
- Microsoft Office programs including Word, Excel, Publisher, and PowerPoint
- Setting up an account on Facebook, Pinterest, LinkedIn, or other social networking sites
- File management
- Creating a resume or searching online job listing sites
When Appointments Are Available:
In January, we are offering additional appointments. Feel free to come in and learn how to use that new device you got for the holidays to download free ebooks, digital audiobooks, music, videos, and magazines!
Appointments are available in February on Monday through Thursday at 1:30 pm, 2:30 pm, 5:30 pm, and 6:30 pm.
How Long are Appointments:
Each appointment may last up to one hour. Additional appointments may be requested with a maximum of two per month per patron.
How to Make an Appointment:
Stop by the Information Desk or call us at 330.673.4414 starting the Monday of the week before. Appointments must be made at least 24 hours in advance. We will ask you to briefly explain what you would like assistance with.
Who Will Assist You:
We will consider your appointment request and determine the best librarian to work with you based on expertise and availability. Specific librarians may not be requested.
Where You Will Meet Your Librarian:
Meet the librarian at the 2nd floor Information Desk by the Computer Lab.
Please call as soon as possible to cancel an appointment you cannot make. Repeated cancellations and/or no-shows may result in future appointments being denied.
Appointments may be cancelled if the registrant is more than 15 minutes late.
*What We Cannot Help With:
- Applications or forms involving personal information, such as your social security number
- Medical, legal, or investment advice
- Making online purchases or paying bills
- Filing out tax forms
- Troubleshooting or maintenance help with your personal computer or other device
- Typing or editing documents
Computer Classes — Schedule To Be Determined
Classes are free and held in the Kent Free Library Computer Lab on the 2nd floor of the library. Classes are taught by librarians. 14 seats are available, first come, first served, for each computer class. Stop at the Information Desk by the Computer Lab up to 30 minutes before the start of each class for a pass. Unless noted, classes are an hour and half long. Computer classes are also listed on the Library Events Calendar.
Basic Computer and Internet Classes
Basic Computer and Internet Classes are for new computer users and those wishing to learn the basics exploring websites on the World Wide Web.
Description: Learn some of the terminology associated with computers and computer programs and get hands-on practice using the mouse. Class is one hour.
Introduction to Computers
Description: Get a tour of the files and programs on a computer. Learn how to open and close programs using Windows and how to create and manage files and folders. Prerequisite: Able to use the mouse.
Introduction to the Internet
Description: Learn how to open a browser and type in addresses in order to visit websites. Learn how to navigate websites and use a search engine in order to find information. Prerequisite: Able to use the mouse.
Microsoft Office 2010 Classes
Microsoft Office 2010 Classes introduce computer users to three of the most popular Microsoft Word programs, Word, Excel, and Publisher. The prerequisites for each class are ability to use the mouse and basic typing skills.
Description: Learn how to open a Word document, save it, make changes, and format your text.
Description: Explore the uses of Publisher. Learn to open a template and how to add text and pictures. Learn useful tools for formatting and editing your document.
Description: Learn how to open an Excel spreadsheet and enter and format data. Learn how to use basic formulas and to turn your data into charts.
You can also see computer classes listed on the Library Events Calendar.