KFL is pleased to offer a contact-free way to get library materials, modeled after curbside service many stores and restaurants are offering. Curbside hours are Monday through Thursday from 10:00 am to 8:00 pm; Friday from 10:00 am to 6:00 pm; and Saturday from 10:00 am to 5:00 pm. For the safety of our patrons and our staff, the building will remain closed to the public at this time.
To use Curbside Service, first, place the materials you would like on Hold. Holds may be placed using the library’s catalog or mobile app; by calling the library or emailing your requests to [email protected]; by using our new chat service, available in the lower right corner of our homepage during library hours; or using our new recommendations form, which is useful if you don’t have any specific titles in mind.
Second, wait for a call. Note that we will only be contacting patrons by phone, not email or text at this time. We are pulling items as fast as we can, but our new procedures for handling returned materials might mean a delay, even for items that are showing available in the catalog. Holds will be checked out to your library account. Any holds not picked up after seven days will be checked back in.
Third, arrive at the library at least 15 minutes before closing and park in one of the marked spaces in the parking lot. Call the library at 330-673-4414 option 5 and provide your name, last four digits of library card number, and parking spot number. Then open your trunk.
Once you are back in your vehicle, a library staff member will bring a bag with your holds to your vehicle and place them in the trunk. If your trunk is not open, staff will leave the bag next to your vehicle. For your safety, and the safety of our staff, we ask that you remain in your vehicle while staff is delivering your items. If you do not have a cell phone, please call before leaving home and provide an estimated time of arrival.
If you walk or bicycle to the library or ride the bus, wait by the bench to the right of the parking lot entrance and call the library. A staff member will bring your bag outside for you to retrieve once the staff member has reentered the building.
Please note that staff will not be able to accept your returns—please use the drive through or the return bins to the left of the parking lot doors. Staff also cannot accept money for fines; please pay fines using your online account at this time. The library is not accepting donations of materials at this time.
Curbside pickup is the first phase in our plan to restore library services. The next phase will be a gradual reopening of the building with limited services and physical distancing measures in place. The timeline for this phase has not been set and will occur in accordance with federal, state, and local guidelines to ensure the safety of both patrons and staff. We will announce a date as soon as one is confirmed.