[accordion] [accordion_toggle title=”How do I get a library card?”] Visit any Information Desk in the library to complete an application and present a form of identification that contains your current street address.
[/accordion_toggle] [accordion_toggle title=”Do I have to be a Kent resident to get a card?”] Kent Free Library cards are available to anyone who lives, owns property, works or goes to school in Ohio. Only one card is required for access to all member libraries of the Portage Library Consortium.
[/accordion_toggle] [accordion_toggle title=”How do I get a card for my child?”] The parent or legal guardian of a child under 18 years of age can apply for a juvenile card by visiting any Information Desk with a current library card in the Portage Library Consortium or a valid form of identification.
[/accordion_toggle] [accordion_toggle title=”Do I need my library card to borrow materials from the library?”] Checking out with a library card is the quickest and easiest method. If you do not have your card, staff can look up your account using a photo ID.
[/accordion_toggle] [accordion_toggle title=”Does my library card work at other libraries?”] A Kent Free Library card will work at any public library in Portage County, including the Reed Memorial Library in Ravenna and any branch of the Portage County District Library. Together, the three library systems make up the Portage Library Consortium.
[/accordion_toggle] [accordion_toggle title=”What if I lose my card?”] Your library card should be treated with the same care as a credit card. If it is lost or stolen, please contact the library immediately so no one is able to check out materials for which you will be responsible.
[/accordion_toggle] [accordion_toggle title=”How do I log into my account?”] Click My Account on the library’s catalog page and enter your library card number and PIN, which is set to the last 4 digits of the telephone number on your account. If you have difficulty please contact the library.
[/accordion_toggle] [accordion_toggle title=”What if I forget my PIN number?”] The PIN is set to the last 4 digits of the telephone number on your account.  You can update your PIN number by logging into your account, or by contacting the Check-Out desk by phone or in person.
[/accordion_toggle] [accordion_toggle title=”What is the loan period for library items?”] See Loan Periods, Fines, and Renewals
[/accordion_toggle] [accordion_toggle title=”How are fines calculated?”] See Loan Periods, Fines, and Renewals
[/accordion_toggle] [accordion_toggle title=”Can someone else pick up materials on hold for me?”] Staff is not authorized to release information to anyone other than the cardholder. Adult patrons may choose to allow others to have access to their records, or the records of their minor children. A consent form must be on file at the Kent Free library to allow access to others. The library is required and committed to protecting the privacy of card holders.
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